The resources below are specifically for domestic violence programs, sexual assault crisis centers, and victim service agencies that offer support for survivors. 

Artificial Intelligence

• Artificial Intelligence and Victim Services: A Comprehensive Guide for Advocates * NEW

Devices, Hardware, and Digital Collaboration

• Questions to Consider: Technology Safety for Programs

• Password Safety

• WiFi Safety and Privacy: Tips for Victim Service Agencies & Survivors

• Shared Computer & WiFi

• Websites

• Social Media Policies

• Phone Calls with Survivors

• Mobile Advocacy

• Faxes

• Video Cameras

• Using Zoom

• Zoom Security for Victim Service Providers

Data Management: Databases, Confidentiality, and Privacy

• Encryption Basics for Programs

• Selecting a Database Guide

• Data Breaches

  • Resource: Data Breaches & Victim Service Providers: Considerations for Developing Effective Policies

  • Webinar Recording: Data Breach Notifications & Survivor Confidentiality

• Data Retention & Deletion

  • Resource: FAQ on Data Retention & Deletion

  • Webinar: Survivor Data: Collection, Retention & Deletion Best Practices

• In-House Products vs. Cloud-Based Services

• Data Security Checklist

HMIS & HUD Specific Resources

• Comparable Database 101: What Victim Service Providers Need to Know

• HUD Continuum of Care (CoC) and Emergency Solutions Grants (ESG) - Grantee Monitoring for Victim Service Providers

• For more on confidentiality obligations, visit our Confidentiality Toolkit. 

Safety & Privacy Tips for Victim Service Agencies

• Confidential Shelter Locations and the Internet

• Assessing For Technology Abuse

Using Technology to Communicate with Survivors

• Digital Services Toolkit